The Problem
68%
of customers never return after their first visit.
5-7×
more expensive to acquire a new customer than reactivate an existing one.
0
automated follow-ups sent after a customer's first purchase - for most businesses.
What We Build
One screen showing all your customers - segmented by visit frequency, spend, recency. Know your VIPs, at-risk, and dormant segments at a glance.
Automatically categorize every customer by Recency (when they last visited), Frequency (how often), and Monetary value (how much they spend). Updated daily.
Dormant customer? Auto WhatsApp. Birthday? Auto offer. VIP? Auto recognition. We set up 3-5 flows that run without your team doing anything.
Revenue trends, repeat rate, segment movement, campaign performance - all in one place, updated in real-time. Access from any device.
Case Study
An NSE-listed entertainment company with 300+ screens was sitting on 200K+ customer records across 4 disconnected systems - ticketing, F&B POS, loyalty, and walk-in registers. Nobody knew which customers were VIPs, which were slipping away, or which had stopped coming entirely.
We unified the data, built an RFM segmentation engine, created a live dashboard, and automated WhatsApp re-engagement - all in 6 weeks.
300+
screens
200K+
customer records
4 systems
unified
What we delivered
Industries We Serve
Restaurants
Which customers haven't reordered in 60 days?
Hotels
Which guests should get a direct booking offer?
Retail
Who bought once but never returned?
Clinics
Which patients missed their follow-up appointment?
Gyms
Whose attendance is dropping before they cancel?
Entertainment
Which moviegoers have gone dormant?
The Process
Week 1
We connect to your POS/CRM, assess data quality, and build the pipeline.
Week 2–3
RFM engine goes live. Dashboard built. You see your customers for the first time.
Week 4–5
3-5 automated flows deployed. Templates approved. First messages sent.
Week 6
Training session. Documentation. Dashboard access for your team. You're live.
Ongoing
₹15,000 - ₹25,000/month. Monitor, optimize, and expand automation coverage.
Pricing
Data Activation Sprint
Starting at ₹2,50,000
4–6 weeks delivery
Monthly Maintenance Retainer
₹15,000 – ₹25,000/month
Dashboard monitoring, new flows, performance reporting, priority support.
Frequently Asked
We've worked with Petpooja, LimeTray, Posist, custom POS systems, Zoho CRM, and can integrate with most systems that have an API or data export capability.
No. We work with whatever you already have. We pull data from your existing systems - we don't replace them.
A CRM stores data. We activate it. We build the intelligence layer (segmentation) and the action layer (automated WhatsApp) on top of whatever CRM or POS you already use.
Results vary by industry and data quality. Most businesses discover that 30-40% of their customer base is dormant. Our system identifies them and automates re-engagement. We can show you what your specific data looks like in the free diagnostic call.
Yes. We follow DPDPA compliance guidelines. All data stays in your systems - we build dashboards and automation on top, we don't extract or store your customer data on our servers.