The Problem
Patients don't wait.They go to the next lab.
Most booking calls happen early morning or late evening — exactly when your office is closed or understaffed. Patients get an engaged tone, try once more, and book with a competitor who picks up.
Key insight: 40% of lab booking calls happen outside standard business hours. Without coverage, you're invisible to nearly half your demand.
Without AI
- Calls missed after 7pm
- Busy signals during morning rush
- Staff spending time on repeat FAQs
- No data on lost bookings
With Synapsed AI
- Every call answered in < 1 second
- Home collection booked 24/7
- Report alerts sent automatically
- Full analytics on every interaction
Setup in 48 Hours
How it works.
Patient Calls
Your lab number forwards to the AI agent during busy / missed / after-hours scenarios.
Agent Handles It
Collects address, time window, and test details. Checks phlebotomist availability by zone.
Booked & Confirmed
Booking lands in your system. Patient and collection agent both get WhatsApp confirmations.
Capabilities
Built specifically for diagnostic labs.
Home Collection Booking
Takes address, time window, and test type — confirms a collection agent on the spot.
Zone-based Scheduling
Checks phlebotomist availability by zone and books the most efficient slot.
Reschedule & Cancel
Handles rescheduling and cancellations 24/7 without manual intervention.
Report Ready Alerts
Sends WhatsApp when reports are ready. Reduces "is my report ready?" calls by 70%.
Test Package FAQs
Answers pricing, fasting requirements, turnaround time for every test package.
24 / 7 Coverage
Night shifts, Sundays, holidays — booking never stops.
Analytics Dashboard
Track most requested tests, peak booking hours, and call volume by branch.
Multi-language
Hindi, English, and 9+ regional languages for maximum patient reach.
Pilot Offer
Start for ₹25,000.
14-day pilot · 1,000 calls · No lock-in
We measure everything during the pilot. You get a full ROI report on day 14. If you don't see value — no obligation to continue.
Start your pilotFAQ